Landlord Broadband

The UK’s Leading Managed
Broadband &
Wi-Fi Specialists
For Landlords & Property Developers

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Google Rating

4.3

Landlord Broadband

4.3

Shimon R.

12:13 01 Feb 24

I am sure you can shop around and find something slightly cheaper but not something betterI have over 20 years experience as a property investor and developer and have used Landlord Broadband for 3-4 yearsI have used several different WiFi providers (I have many properties!)None has even come close to the level of service you get from Landlord BroadbandWhat do I care if I save £2 a month if when I have an issue or problem the WiFi provider is not there to help or takes hours (let alone days or weeks!) to come back to meSaving £2 and loosing £xxx is a false economy that any serious and successful property investor understandsIf all my service providers were half as good as Landlord broadband I would save hours and every single day!

Michela R

20:59 20 Dec 23

Great experience with Landlord Broadband! It has worked amazingly in our 9 bed HMO for 5 years - we only had issues 3 times in 5 years! Best setup ever! Professional, great service and they have a direct number that tenants can call if they can't connect. Installation and the engineer visit when we had a problem a couple of years ago were easy to organise, and went ahead with no issues. I would definitely recommend them.

David P.

10:50 25 Jul 23

As landlords, we've been using Landlord Broadband for two years and all of our tenants have been really pleased with it. Recently had a new installation that had a couple of minor issues but these were resolved very quickly and professionally by Tom in operations. Wouldn't hesitate to recommend them.

Kelvin C.

11:07 31 Dec 22

I have been dealing with Landlord Broadband for a number of years and they have always been very responsive and a pleasure to deal with. I would highly recommend them when considering a broadband solution for multiple tenants.

Alan W.

12:50 01 Dec 22

We've been working with Landlord Broadband for several years. They've been professional and easy to work with. When necessary, they've been quick to deal with any issues at our HMOs. Highly recommended.

David V.

11:55 13 Sep 22

I have been using Landlord Broadband since its installation in my properties in the Medway Basin since November 2019 - before I used to get lots of complaints of "not enough speed" and "blind spots" from my tenants - once installed there has not been a single complaint - indeed during the pandemic, when everyone was working from home, there were no complaints - in fact every one was very happy with the service provided. I can only compliment Landlord Broadband on a fantastic job maintaining the vastly improved service from Day 1 - I cannot recommend them highly enough

Declan H.

15:44 26 Mar 22

I have been with Landlord Broadband for 5 year and am very happy with the service. Would highly recommend them.

Tom O.

15:41 10 Feb 22

I have been a landlord of student properties for many years and can honestly say that Landlord Broadband made a huge difference to the management of our portfolio.Previously we had used non specialist broadband providers including several of the big names. None of them were able to provide a consistent service.Landlord Broadband dealt with installation quickly and efficiently. The students deal directly with the 24 hour helpline if they have any problems. There have in fact been very few problems due to the quality of the service provided. I think they have had to deal with two issues over the past 5 years or so. Previously we would have continuous problems to deal with. I should add that I consider them to be very good value for money.In summary, highly recommended.

Adam K.

12:30 16 Jan 22

Great service and support for tenantsAllows me to be completely hands-off with internet provision

Phil O.

17:11 15 Dec 21

Excellent customer service. While it may not be the cheapest broadband one can find, we prefer it because we know that our tenants (students) can call LB direct if there are any problems, and we don't have to get involved, which gives great piece of mind. Early on there was an issue getting a good signal on top floor of our t3-storey house, but LB sorted this out very professionally and with no fuss.

Anne-Marie F.

14:36 07 Dec 21

I use Landlord Broadband in two properties that I rent out and the students say the service is excellent. They have had had no issues with the broadband speed or connectivity and the one small problem they once had was sorted on-line straight away. For me, there is peace of mind knowing that this is one vital service that runs smoothly and delivers what it says it will and does not need any of my time to keep it updated.

David M.

10:53 07 Dec 21

We have been absolutely delighted with Landlord Broadband, with good cause. The local Open Reach box serving one of our properties in Bristol was hit by an arson attack and hundreds of connections severed, including that to our property. It was absolutely nothing to do with Landlord Broadband, but they responded quickly, sent an engineer and sorted out a 'work around' to keep our tenants connected. We, like our tenants, were very impressed. Thoroughly recommend them.

Richard P.

08:06 07 Nov 21

We've had a great experience with Landlord Broadband, and have now installed their services in all of our properties. They take the stress out of managing internet services for our tenants - we've gone from having several calls a month from tenants with issues with their Wifi to zero! In addition to that, their customer service is excellent and they always respond promptly to enquires. I'd thoroughly recommend them.

Kate C.

11:07 07 Oct 21

Thoroughly efficient and pleasant company to deal with. Very helpful with a good product. I would definitely recommend them to anybody.

Roberto V.

07:43 30 Jul 21

I have a 6 bedroom professional HMO and part of the project I was wanting to ensure that any wireless system installed at the house was going to be robust. Having talked to a number of colleagues they all experienced issues with managing router issues with dead spots, unstable connections and general complaints from tenants. I am no IT guru so I was looking for a company to ensure a stable system was installed and more importantly manage any ongoing challenges direct with the the tenants. Having selected Landlord Broadband I was dealing with Tom who talked me through the process and I signed up with them 3 years ago and I have not once had a complaint from any of the tenants especially as a number of them had to work from home during the pandemic. 100% better than using a provider and the supplied kit.

Hannah F.

11:31 28 Jun 21

Landlord Broadband are the only company we trust to provide wifi services to our tenants. We always get an excellent service and fast response time so our tenants enjoy a super fast broadband system that they rarely complain about. Highly recommend

juliet W.

13:58 03 Mar 21

We have been using Landlord Broadband for a number of student properties over the past few years and have been impressed with their service. In each case it was easy to set up; problems can almost always be fixed straight away remotely, with a quick phone call from the student or ourselves, and if not, they have tested the line and arranged for an engineer to attend where relevant. Their prices are very reasonable for the level of service.

Patterson P.

13:18 10 Nov 20

We are a professional landlord company and use Landlord Broadband in a number of our properties. The customer service is excellent, if we ever have a query we have found they have been sorted quickly. We haven't looked back since using Landlord Broadband and it has been completely worth the investment.

Mike A.

17:26 11 Mar 20

System works well - setup and kit used functions much better than main providers. Ease of having tenants call direct is great - able to get resolution themselves 24x7 improving the offering we give to our tenants

Natasha H.

15:37 03 Mar 20

Landlord Broadband have been brilliant, we had so many problems with wifi coverage in one particular house and Landlord Broadband sorted it out straight away. Since using Landlord Broadband, we have had no problems or complaints from tenants at all, we have happy tenants and we are happy too!

Spencer B.

11:04 26 Feb 20

Great service, empowers the Tenants and removes the responsibility from the Landlord. We've only had one issue and that was dealt with extremely quickly by Landlord Broadband, highly recommended.

Guy L.

12:05 20 Feb 20

I have been using Landlord Broadband for nearly 2 years now for my rental properties (student and shared housing). My tenants never mention the broadband, the speeds meet their needs, and on the very odd occasion there has been a glitch, almost never, Landlord Broadband have fixed it quickly with good communication.

Mamas P.

14:57 20 Jan 20

I have a Victorian 5 bedroom HMO and originally installed 200mb Virgin Wi-Fi. I was getting almost weekly calls from tenants constantly complaining of luck of coverage and the poor connection. I was on the phone to Virgin myself on a regular basis trying everything to Improve the connectivity without resorting it. I then switched to Landlord Broadband just over 3 years back and the difference was instant. No more phone calls from tenants who are not very happy with the connectivity and customer service . It's so much better than any provider as the tenants can speak to them direct if they are any issues. I now have happy tenants which makes me very happy and I highly recommend them for any HMO or student accommodation.

York S.

16:16 19 Oct 19

Very good at what they do and great customer service

Zain H.

11:42 08 May 24

Internet been unusable for nearly a month but instead of fixing the issue they try their best to gaslight you into thinking your internet is working fine to avoid sending over an engineer. 2 stars instead of 1 because they are quick to respond to emails (though they don't call back after promising they will).

Ramees N.

11:06 21 Sep 24

Very rude customer service people. Off-putting experience

PURITYISDOPE T.

15:08 02 Sep 22

Terrible customer service. The guy I spoke to, literally told me he doesn’t want my explanation and hung up. Just rude and that’s just terrible

nikhil K.

08:57 06 Dec 21

Worst service. WiFi is down from last 7 days. I'm calling the customer support they just take my details and don't bother about the issue I'm having. No one came to check why the WiFi is not working, it's been 7 days very frustrated with this kind of customer support. No update on the situation what is going on to rectify the issue, just take my details and says our second line team will call. When I receive the call they say we have set this work on priority. And for you priority work is not done for 7 days.Emailed them also, they respond after one day and every household is having issues because of this situation.What sort of service is this?

mark T.

18:18 06 Jun 20

Not impressed with LLBB's response, following a lengthy complete outage. As the outage lasted for over seven weeks, we had to get another BB supplier in, as the lack of service was unacceptable to our tenants and we did not want to lose any of them. These things happen, particularly when a BB provider outsources the underground service. My issue was in being held to the full 24 months of the contract, therefore paying for two services.

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Landlord Broadband

74% of tenants are willing to pay a rental premium for accommodation with fast Wi-Fi included. In a world where connectivity really matters, can you afford to get left behind? Landlord Broadband make providing broadband for tenants work for you.

More marketable properties

Provide the best broadband for your tenants and guests

Hassle-free internet

A fully managed solution, hands-off, allowing you to focus on being a great landlord

Experts in your field

Landlord Broadband are specialists in HMOs, Build To Rent, Student Accommodation, Serviced Accommodation and Social Housing

Tenant Support Desk

24/7/365 Technical Support available directly to the tenants with fast response times

Solutions for all budgets

We have a range of solutions for small properties through to large blocks and provide a guarantee for our installations

Fast connections

Landlord Broadband provide broadband for tenants with connection speeds of up to 10,000 Mbps and are accredited Wi-Fi experts

The UK’s Leading Managed Broadband & Wi-Fi Specialists For Landlords & Property Developers

Landlord Broadband

More marketable properties

Hassle-free internet

Experts in your field

Tenant Support Desk

Solutions for all budgets

Fast connections

The UK’s Leading Managed
Broadband &
Wi-Fi Specialists
For Landlords & Property Developers